Privacy Policy
At Alchemai, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services. By using our site, you agree to the practices outlined in this policy.
1. Information We Collect
When you purchase an Alchemai Hoodie or interact with our website, we may collect the following types of information:
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Personal Identification Information: Name, email address, shipping address, phone number, and payment details.
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Non-Personal Information: Browsing behavior, device information, and IP address through cookies and analytics tools.
2. How We Use Your Information
We use your personal information to:
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Process and fulfill your order.
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Provide customer support and address any concerns or questions.
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Improve our website and services based on your feedback.
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Send promotional emails or updates if you’ve opted into our marketing communications.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information when you place an order or enter your personal details. These measures include encrypted connections, secure servers, and regular security updates. However, please remember that no online transmission or storage system is 100% secure.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except for the following cases:
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To trusted third-party service providers who help us fulfill your orders (such as payment processors and shipping companies). These providers are obligated to keep your data confidential and use it solely for the purposes for which it was provided.
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As required by law, for example, to comply with a legal obligation or respond to a valid legal process.
5. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us through our contact page. Additionally, you can unsubscribe from our promotional emails at any time.
6. Cookies and Tracking
We use cookies to enhance your browsing experience and gather anonymous data on how you interact with our site. You can disable cookies through your browser settings, though this may affect some functionality of the website.
7. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact us through our website’s contact page. We are here to help!