Terms of Service

Welcome to Alchemai! By accessing or using our website, purchasing products, or engaging with our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchases or using our site. If you do not agree to these terms, please refrain from using our services.

1. General Terms

  • These Terms of Service apply to all users of the Alchemai website, including but not limited to browsers, customers, and merchants.

  • We reserve the right to update or modify these terms at any time, and such changes will be effective immediately upon posting. It is your responsibility to review these terms periodically.

2. Products and Pricing

  • All product descriptions, pricing, and availability are subject to change without notice. While we strive to ensure the accuracy of all information, we cannot guarantee that all content is free from errors.

  • Alchemai reserves the right to limit quantities of products sold and to refuse service to any customer at its discretion.

3. Orders and Payment

  • When you place an order, you agree to provide accurate and complete information for processing your order, including your name, billing address, shipping address, and payment details.

  • All payments are processed securely through trusted third-party services. You are responsible for ensuring that your payment method is valid and up to date.

4. Shipping and Delivery

  • Please refer to our Shipping Policy for information on shipping rates, delivery times, and restrictions. Delivery times are estimates and may vary based on location.

  • Alchemai is not responsible for delays or lost packages once they are shipped. Please ensure that you provide correct and complete shipping details.

5. Returns and Exchanges

  • We want you to love your Alchemai purchase! If you are not satisfied, please refer to our Returns Policy for guidance on returns, exchanges, and eligibility.

  • To initiate a return or exchange, please contact us within 14 days of receiving your order. Products must be unused, undamaged, and in their original condition to be eligible for return.

6. Intellectual Property

  • All content on the Alchemai website, including designs, images, logos, and text, is the intellectual property of Alchemai and is protected by copyright laws.

  • You may not reproduce, distribute, or modify any content from this site without written permission from Alchemai.

7. User Responsibilities

  • You agree to use the Alchemai website in accordance with applicable laws and regulations. You may not use the site for any unlawful or prohibited activities, including fraudulent behavior or intellectual property infringement.

  • You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.

8. Limitation of Liability

  • Alchemai is not responsible for any damages arising from the use of our products or website, including but not limited to indirect, incidental, or consequential damages.

  • Our total liability to you for any claims related to our services will not exceed the amount paid by you for the product in question.

9. Privacy and Data Protection

  • Your use of our website and services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Governing Law

  • These Terms of Service shall be governed by and construed in accordance with the laws of [insert country or state]. Any disputes will be resolved in the appropriate courts within this jurisdiction.

11. Contact Us

  • If you have any questions or concerns regarding these Terms of Service, please contact us through our contact page. We are happy to assist you!